Frequently Asked Questions
What Is Your Current Processing Time?
Please check the header or footer section of my shop - I will update this info there! All of my items are handmade to order, and processing times will vary greatly through the year.
What is hand stamping?
Hand stamping or metal stamping is similar to engraving - however, with metal stamping I have sets of steel stamps and each letter or design is hammered into the metal by hand. So metal tag + metal stamp + hammer = metal stamping...every letter is done my hand! Because of the method I use to make my items, I am limited to the fonts and designs that I have available.
I'm allergic to certain metals, are your items hypoallergenic?
All of my items are made from aluminum and stainless steel. The handstamped tags and handcut shapes are made from aluminum. All necklace chains, earring posts, and jewelry findings are made from stainless steel. Both aluminum and stainless steel are good options for people with metal allergies, however, please know that some people are still sensitive to these metals. Please note that most stainless steel does contain a small amount of nickel.
I placed an order, but I need to request a change
If you need to request changes to your order, please email email@example.com within 24 hours of placing your order
I like a product, but I want the wording changed, can you do that?
Please email firstname.lastname@example.org and include the details of what you would like stamped. I will get back to you within 24 hours to let you know if I can make the changes you requested
What shipping method will be used?
Standard shipping is USPS First Class, which typically takes 2-5 business days to arrive in the US. Expedited shipping upgrades are available at checkout.